Refer below responsibility and qualifications to submit application at Shopsy Career Job.

• Job Title: Hindi Call Center Executive
• Location: (Work From Home)
• Company: Shopsy
• Qualifications: 12th Pass or Equivalent
• Job Type: Full-time/Part-time
• Salary: ₹15,000.00 – ₹20,000.00 per month
• Schedule: Fixed shift
• Supplemental Pay: Overtime pay
• Experience: Freshers can apply

Shopsy Careers

Are you fluent in Hindi and passionate about delivering exceptional customer service? Shopsy Recruitment 2024 , a rising star in the e-commerce sector, is excited to announce its 2024 recruitment drive for Hindi Call Center Executives. This is a fantastic opportunity to work from the comfort of your home while contributing to the success of a dynamic and customer-centric organization. Read on to explore how you can shape your career with Shopsy.

About Shopsy: Shopsy is a rapidly growing e-commerce platform that brings together buyers and sellers in a unique and user-friendly marketplace. Committed to providing a seamless shopping experience, Shopsy values innovation, customer satisfaction, and a collaborative work culture. Joining Shopsy means being a part of a company that is redefining the e-commerce landscape in India.

Shopsy Work From Home

Key Responsibilities:

As a Hindi Call Center Executive at Shopsy, you will play a crucial role in ensuring a positive and smooth customer experience. Your responsibilities will include:

1. Customer Assistance: Provide excellent customer support in Hindi through inbound and outbound calls. Address customer inquiries, resolve issues, and guide them through the shopping process.
2. Order Management: Assist customers with order-related queries, tracking, and modifications. Ensure accurate and timely processing of orders.
3. Issue Resolution: Handle and resolve customer complaints and concerns efficiently. Escalate complex issues to the appropriate departments for swift resolution.
4. Product Knowledge: Develop a comprehensive understanding of Shopsy's products and services to provide accurate information and guidance to customers.
5. Multichannel Support: Engage with customers through various communication channels, including phone, email, and chat. Ensure consistent and high-quality support across all channels.
6. Documentation: Maintain detailed records of customer interactions, feedback, and issue resolutions. Contribute to the development of knowledge resources for the team.

Qualifications:

• Fluent in Hindi (spoken and written).
• Excellent communication skills in both Hindi and English.
• Previous experience in a call center or customer service role is a plus.
• Ability to work independently and efficiently in a remote work environment.
• Customer-centric mindset with strong problem-solving skills.

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Why Join Shopsy:

1. Inclusive Work Environment: Be a part of a diverse and inclusive workplace that values collaboration, innovation, and individual contributions.
2. Flexibility: Enjoy the flexibility of working from home, allowing you to achieve a better work-life balance.
3. Career Growth Opportunities: Shopsy is committed to the professional development of its employees. Explore opportunities for career advancement and skill enhancement.
4. E-commerce Revolution: Contribute to the e-commerce revolution in India by being a key player in a company that is shaping the future of online shopping.
5. Competitive Compensation: Benefit from a competitive salary and additional perks that recognize your contributions.

How to Apply:

If you are a dynamic and customer-focused professional fluent in Hindi, looking for a work-from-home opportunity with Shopsy, submit your resume and a cover letter to [Specify application details]. Showcase your relevant experience and highlight how your skills align with the requirements of the Hindi Call Center Executive position.

Embark on a journey with Shopsy and contribute to redefining the e-commerce experience for customers in India. The application deadline is [Specify deadline], and shortlisted candidates will be contacted for further discussions.

Join us in providing excellent customer service and shaping the future of e-commerce at Shopsy! Apply now and be a part of our exciting journey towards creating a seamless and enjoyable shopping experience for all.