Position title
Flipkart Work From Home Call Center Executive
Description
Description
Refer below responsibility and qualifications to submit application at Flipkart Job.
- Job Title: Flipkart Work From Home
- Location: (Work From Home)
- Company: Flipkart
- Qualifications: 12th Pass or Equivalent
- Job Type: Full-time/Part-time
- Salary: ₹14,000.00 – ₹20,000.00 per month
- Schedule: Fixed shift
- Supplemental Pay: Overtime pay
- Experience: Freshers can apply
Key Responsibilities:
- Respond to inbound customer calls and inquiries in a professional and courteous manner.
- Provide accurate information regarding products, order statuses, and Flipkart policies.
- Assist customers with order placements, modifications, returns, and cancellations.
- Resolve customer complaints and issues effectively while ensuring customer satisfaction.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with team members and other departments to enhance customer service quality.
- Stay updated on Flipkart products, services, and promotions.
Qualifications:
- High school diploma or equivalent; a bachelor’s degree is preferred.
- Excellent communication skills in English; knowledge of regional languages is a plus.
- Strong problem-solving skills and a customer-centric approach.
- Ability to work independently and manage time effectively in a remote work environment.
- Previous experience in a call center or customer service role is an advantage, but freshers are welcome to apply.
Benefits:
- Competitive salary with performance-based incentives.
- Flexible work hours from home.
- Opportunities for professional growth and skill development.
- Comprehensive training and support from the company.
Job Location
India
Remote work from: IND
Base Salary
Rs14000-Rs20000 Per month
Qualifications
12th Pass
Employment Type
Full-time
Hiring organization
Date posted
08/11/2024
Valid through
17/01/2025