Refer below responsibility and qualifications to submit application at Jio Career Job.
- Job Title: Bpo Call Center
- Location: (Work From Home)
- Company: Jio
- Qualifications: 12th Pass or Equivalent
- Job Type: Full-time/Part-time
- Salary: ₹15,000.00 – ₹20,000.00 per month
- Schedule: Fixed shift
- Supplemental Pay: Overtime pay
- Experience: Freshers can apply
Introduction: Jio Hiring Freshers India's leading telecommunications and digital services company, is delighted to announce new vacancies for BPO Call Center positions. If you are a fresh graduate or a candidate with limited experience, this is your chance to kickstart a dynamic career with Jio. Join our vibrant team and contribute to revolutionizing the customer service experience in the telecommunications industry.
Responsibilities:
- Customer Support: Provide exceptional customer support through inbound and outbound calls, addressing queries, resolving issues, and ensuring customer satisfaction.
- Product Knowledge: Develop a thorough understanding of Jio's products and services to assist customers effectively.
- Technical Assistance: Offer technical support and troubleshooting guidance for telecommunications services, ensuring a seamless customer experience.
- Documentation: Accurately document customer interactions, issues, and resolutions in the system for future reference.
- Upselling Opportunities: Identify and capitalize on upselling opportunities to enhance customer engagement and promote additional Jio services.
- Adherence to Guidelines: Strictly adhere to Jio's policies and procedures, maintaining compliance with industry regulations.
Qualifications:
- Educational Background: Fresh graduates or candidates with [Specify Educational Qualification] are encouraged to apply.
- Communication Skills: Strong verbal communication skills in English and [Specify Regional Language], ensuring clear and effective communication with customers.
- Customer-Centric Approach: Demonstrate a customer-focused mindset with empathy and a commitment to delivering exceptional service.
- Adaptability: Be adaptable to different customer personalities and situations, ensuring a positive customer interaction.
- Tech-Savvy: Comfortable using computer systems and telecommunication devices, with the ability to learn and navigate new software quickly.
- Team Player: Collaborate effectively with team members and contribute to a positive and energetic work environment.
Freshers Vacancy
Benefits:
- Training and Development: Access to comprehensive training programs to equip you with the skills and knowledge needed for the role.
- Career Growth: Ample opportunities for career progression within Jio's dynamic and expanding organization.
- Competitive Compensation: Enjoy a competitive salary package with additional performance-based incentives.
- Employee Benefits: Avail of employee benefits, including discounts on Jio products and services.
- Flexible Shifts: Benefit from flexible work schedules, providing a healthy work-life balance.
- Work Environment: Be a part of a vibrant and inclusive work culture that fosters teamwork and collaboration.
How to Apply: If you are eager to start your career in a BPO Call Center with Jio, submit your updated resume along with a cover letter detailing your interest and relevant skills.
Seize this opportunity to be a part of Jio's journey in transforming the telecommunications landscape in India. Join us in providing world-class customer service and shaping the future of digital connectivity with Jio.
12TH PASS
