Position title
Big Basket Recruitment 2024 Hindi Call Center Executive Work From Home
Description
Description
Refer below responsibility and qualifications to submit application at Big Basket Job.
- Job Title: Big Basket Recruitment 2024
- Location: (Work From Home)
- Company: Big Basket
- Qualifications: 12th Pass or Equivalent
- Job Type: Full-time/Part-time
- Salary: ₹14,000.00 – ₹20,000.00 per month
- Schedule: Fixed shift
- Supplemental Pay: Overtime pay
- Experience: Freshers can apply
Key Responsibilities:
- Respond to customer inquiries via phone, providing accurate information about products and services.
- Assist customers with order placements, modifications, and cancellations.
- Resolve complaints and issues in a timely and effective manner.
- Maintain detailed records of customer interactions in the CRM system.
- Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
- Collaborate with team members to improve processes and service quality.
- Stay updated on product knowledge and company policies.
Qualifications:
- High school diploma or equivalent; a bachelor’s degree is preferred.
- Excellent communication skills in English; proficiency in regional languages is a plus.
- Strong problem-solving skills and a customer-oriented mindset.
- Ability to work independently and manage time effectively in a remote environment.
- Previous experience in a call center or customer service role is an advantage, but freshers are welcome to apply.
Job Location
India
Remote work from: IND
Base Salary
Rs14000-Rs20000 Per month
Qualifications
12th Pass
Employment Type
Full-time
Hiring organization
Date posted
25/10/2024
Valid through
31/12/2024