Sutter Health Recruitment 2023 Customer Service Agent II, Work From Home, USA

Customer Service Agent Recruitment 2023:- Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information.

Customer Service Agent Job Overview:-

Company Name Sutter Health
Post Customer Service Agent 
Salary/Pay Scale $17.30 – $18.90/hr DOE
Location West Valley, Utah
Job Type Full Time
Apply Mode Online
Category Customer Service
Experience 1 years experience
Official Website Sutter Health

 

About Sutter Health :-

Not-For-Profit Network

As a not-for-profit organization, we reinvest our resources back into the community. Sutter hospitals serve more of the Medi-Cal patient population in Northern California than any other health system.* We proudly fund and partner with community programs to help ensure those in need have access to care and social services.

Job Description:

DISCLAIMER 1

You must be a resident of one of the following states to be eligible for consideration for this position: Utah, Idaho, Arizona, Arkansas, Tennessee, Montana, Missouri, Louisiana, or South Carolina.

 

DISCLAIMER 2

This is a Work From Home position, therefore internet minimum speeds of 15 mbps download and 5 mbps upload are required.

 

EDUCATION
Equivalent experience will be accepted in lieu of the required degree or diploma.

HS Diploma or equivalent education/experience

REQUIRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

1 years experience in Human Resources, Payroll, Accounts Payable, Supply Chain, and/or Revenue Cycle.

1 years experience with computer programs such as Microsoft Office, electronic mail, and information systems or database programs.

 

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

1 years of employment history with minimum 6 months at single employer or

 

1 year experience at a call center or related customer service experience (i.e. Healthcare, clinical, administrative, hospitality, retail, concierge, etc)

 

Work From Home experience

SKILLS AND KNOWLEDGE
Knowledge of processes within one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing.

Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.

Requires the ability to work with and maintain confidential information.

Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners.

How To Apply For Customer Service Agent II:- 

  1. You can now access the official website.
  2. Read the official announcement for further information.
  3. Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
  4. You press the final submission button a at this point and wait.
  5. On your screen, your application form will display.

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PROJECT MANAGER JOB IN USA

Project Manager Job Recruitment:- who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ideal opportunity for you!

Project Manager Job Overview:- 

Company NameCognizant Technology Solutions
PostProject Manager
Salary/Pay ScaleDepend on you interview
LocationIrving, Texas, United States
Job TypeFull Time
Apply ModeOnline
CategoryMarketing
Experience10 to 12 years
Official WebsiteCognizant Technology Solutions

 

About Cognizant Company:- Headquartered in the U.S, Cognizant is a member of the S&P-500, Nasdaq-100, Fortune 200, and was recently ranked as the #1 Fastest Growing “All Star” by Fortune Magazine. Cognizant leverages a highly flexible business model, a seamless global delivery network, and deep domain expertise to deliver to a long list of world-class companies that are leaders in their own space.

 

Why Should You Join:-

  • Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Responsibilities :

  • Collaborating with other department leaders to define, prioritize, and develop projects.
  • Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
  • Analyzing financial data, including project budgets, risks, and resource allocation.
  • Providing financial reports and budget outlines to Executives.
  • Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company’s standards.
  • Drafting new and improving existing project management office policies and processes.
  • Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
  • Accurately documenting the project’s creation, development, and execution as well as documenting the project’s scope, budget, and justification.

Required Qualifications:

  • A bachelor’s degree in business, Administration, or a related field.
  • A Project Management Professional (PMP) Certification may be advantageous.
  • A minimum of five years’ experience in the industry.
  • A minimum of one year’s experience in a supervisory position may be advantageous.
  • Strong leadership skills.
  • Good written and verbal communication skills.
  • Strong attention to details and technicalities.
  • Excellent organizational and technical skills.
  • Good interpersonal and multi-tasking skills.

How To Apply For Project Manager:- 

  1. You can now access the official website.
  2. Read the official announcement for further information.
  3. Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
  4. You press the final submission button a at this point and wait.
  5. On your screen, your application form will display.

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NotificationsClick Here
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