Job Title

Customer Care Executive

Job Location

Delhi, India

Qualification

12th Pass / Higher Secondary

Experience

Freshers Can Apply

Job Type

Full-Time / Part-Time

Job Responsibilities

The selected candidates may be responsible for handling customer queries and providing timely support. Key responsibilities include:

• Answering customer calls and responding to queries.
• Providing accurate information about products and services.
• Resolving customer complaints professionally.
• Handling customer requests through phone, email, or chat.
• Maintaining customer records and updating information.
• Following up with customers when required.
• Escalating complex issues to the concerned department.
• Maintaining a polite and professional communication style.
• Meeting daily customer service and performance targets.
• Following company policies and customer service guidelines.

Eligibility Criteria

Candidates should have passed 12th class from a recognized board. Freshers can apply for this position. Good communication skills, basic computer knowledge, and a customer-friendly attitude are preferred.

Candidates should be comfortable communicating with customers in Hindi and/or English, depending on the requirements of the employer.

Skills Required

• Good communication skills
• Basic computer knowledge
• Customer handling skills
• Active listening
• Problem-solving ability
• Basic email and internet knowledge
• Positive attitude
• Time management
• Ability to work in a team

Salary

The salary may vary depending on the company, job profile, location, skills, and experience of the candidate. Selected candidates may also receive incentives and other benefits as per company policy.

Who Can Apply?

This job may be suitable for:

• 12th Pass candidates
• Freshers
• Customer service job seekers
• Candidates looking for private jobs in Delhi
• Candidates with good communication skills
• Candidates looking for entry-level jobs

How to Apply

Interested and eligible candidates should carefully check the complete job details before applying. Verify the company name, job location, eligibility, salary, working hours, and application process before submitting your application.

Candidates should be cautious of fraudulent recruitment offers and should not pay money in exchange for a job or interview.

Conclusion

A Customer Care Executive Job in Delhi can be a suitable career opportunity for 12th Pass candidates and freshers who want to start their career in the customer service sector. Candidates with good communication skills and basic computer knowledge can explore available vacancies and apply according to the employer’s requirements.